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Level 1: Authoritarian - Authoritarians
are strongly motivated by the need to control. They use a
dictatorial style to get what they want because they find it
difficult to relate to people in an open and caring way. They are
afraid of their emotions. They don't ask. They give orders. They are
afraid to let go of the reins of power because they have great
difficulty in trusting others. The greater their fears, the more
risk-averse they become. They are quick to anger and feel
uncomfortable discussing emotions. If they have insecurities around
money, they will exploit others for their own ends. Authoritarians
can create emotionally unhealthy climates in which to work.
Level 2: Paternalist - Paternalists are
motivated by the need to form relationships. They are basically
authoritarians who need to be liked. Unfortunately, their need to be
liked cannot overcome their need to control. So they become
benevolent dictators. They are protective of their people, but
demand loyalty, discipline and obedience in return. They will ask
your opinion in order to make you feel they care, but will go ahead
and do what they want anyway. In this sense they are manipulative.
The fears of paternalists are such that they find it very difficult
to trust others. This type of consciousness often occurs in
family-run businesses. Anyone outside the family is not to be
trusted. This severely limits the pool of talent from which the
organization can draw. Paternalists create environments, which kill
the entrepreneurial spirit of employees.
Level 3: Manager - Managers are motivated
by the need for order and respect. They regard what they do as a
science. They enjoy structure, measurement and rational analysis.
Exercising their intellect has a strong appeal. Inwardly focused
managers are good at organizing information and monitoring results.
Outwardly focused managers anticipate workflow problems and get
things done. They are productive and accomplish goals. They plan and
prioritize their work and provide stability and continuity. They
create schedules and enjoy being in control. They focus on training
for skills and want to learn the latest management techniques. When
managers' needs for respect are driven by subconscious fears, they
become ambitious and competitive. They will play office politics to
get what they want and they will avoid giving their boss bad news.
Their need for order can get them stuck in status quo. Their need
for rewards can lead them to work long hours and neglect their
families. Mangers create environments, which are productive and
efficient, but can be very demanding if they are not balanced.
Level 4: Facilitator - Facilitators are in
transition. They are learning to release their fears to move from
being outer-directed to being inner-directed. They are in the
process of self-actualization. As they let go of their need for
approval, they begin to discover who they really are. As they let go
of their need to control, they invite participation and consensus
building. They become enablers-helping others to express themselves.
They are no longer wedded to their career. Now they want to develop
their vision and work on their mission. They want work which aligns
with their inner passion, and they want to learn about themselves
through training which focuses on personal growth. They become more
open and innovative, and begin to search for balance in their lives.
Balance leads to detachment and independence, and allows them to
become objective about their strengths and weaknesses. They focus on
interpersonal communication skills, conflict resolution and team
building. Facilitators are in the process of shifting from being a
manager to being a leader.
Level 5: Collaborator - Collaborators are
motivated by the need to find meaning. One of the ways they find
meaning is by creating community. They are engineers of human
capital and they build trust. They are more concerned about getting
the best result for everyone than for their self-interest. They are
flexible, adaptive and focused on values. They walk their talk. They
are creative problem solvers. They recognize that they don't have to
have all the answers. They are willing to be vulnerable. They are
honest, truthful and willing to confront people and their mangers
because they have little fear. They feel confident in handling any
situation. This confidence and openness allows them to reclassify
problems as opportunities. They are authentic, democratic and
enthusiastic. They are intuitive and creative. They clarify
priorities, communicate vision, and plan for the long-term. They
display emotional as well as intellectual intelligence.
Collaborators are good at bringing the best out of their people.
Level 6: Servant/Partner -
Servant/partners are motivated by the need to make a difference and
be of service to those whom they lead. They serve the organization
by creating partnerships and strategic alliances with external
organizations. At the same time, they care for their people, seeking
ways to ensure that employees find personal fulfillment through
their work. They view situations from a systems perspective; seeing
beyond the narrow boundaries of cause and effect. They build
systems, which support employees, and they seek to form mutually
beneficial alliances with suppliers and customers. They are active
in the local community and building relationships, which create
goodwill. They recognize the importance of environmental and social
stewardship and will go beyond the letter of the law in making their
operations environmentally friendly. They are empathetic and careful
listeners. They are also mentors and coaches. Servant/partners
create supportive internal and external linkages, which build
commitment and goodwill.
Level 7: Wisdom/Visionary - Visionary
leaders are motivated by the need to be of service to the world.
They are constantly asking, "How can I help?". Their vision is
global. They see their own mission and that of their organization
from a societal perspective. For them, the world is a complex web of
interconnectedness and they know they have an important role to
play. They play their role with humility. They are generous,
forgiving and compassionate, and are able to relate to people at all
levels. They are concerned about the state of the world-peace,
justice, ethics and ecology. They have a very long-term perspective.
They are concerned for the future generations. They are not prepared
to compromise long-term outcomes for short-term gains. They enjoy
solitude and are at ease with uncertainty. Consequently they have no
fear. Visionary leaders are admired by all for their wisdom, vision
and commitment to ethics.
Distribution of Consciousness
Every individual has values distributed across
several levels of consciousness. No one is ever focused solely at
one level. The values of most leaders are clustered around two or
three adjacent levels of higher consciousness. |
